CABELLO, C. A. An evaluative study of business process outsources’ work-life balance policies and programs among customer service associates. International journal of health sciences, [S. l.], v. 6, n. S3, p. 9431–9446, 2022. DOI: 10.53730/ijhs.v6nS3.8251. Disponível em: https://www.sciencescholar.us/journal/index.php/ijhs/article/view/8251. Acesso em: 15 may. 2026.